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CNN —The Federal Aviation Administration issued a report Monday sharply critical of the safety culture at Boeing, following two fatal crashes and several years of safety and quality issues at the troubled aircraft maker. Its work included conducting more than 250 interviews and reviewing more than 4,000 pages of documents, and focused on both safety culture and the FAA program that delegates some aircraft certification work to Boeing employees. The panel was not charged with reporting on any specific incident involving Boeing aircraft. “However on several occasions during the expert panel’s activities, serious quality issues with Boeing products became public. In particular, it found Boeing repeatedly revised its Safety Management System – or SMS – manual, which is suppose to guide employees on procedures they should follow to insure planes are safe.
Persons: Boeing’s repreated, , Dave Calhoun, Organizations: CNN, Federal Aviation Administration, Boeing, FAA
Boeing on Wednesday said that it would not provide a full-year financial forecast, the clearest indication yet that the company is trying to assure customers that it is prioritizing safety amid growing concerns about its popular 737 Max jets. Even as it announced its quarterly earnings, the company chose to focus instead on discussing quality control. Boeing is trying to stem the fallout from an incident less than four weeks ago in which a hole blew open on an Alaska Airlines 737 Max 9 plane shortly after takeoff. “While we often use this time of year to share or update our financial and operational objectives, now is not the time for that,” Boeing’s chief executive, Dave Calhoun, wrote in a message to employees. Quality concerns have taken on new urgency after news accounts, including in The New York Times, that Boeing workers opened and reinstalled the panel that blew off the plane, known as a door plug.
Persons: , Dave Calhoun Organizations: Boeing, Alaska Airlines, The New York Times
New York CNN Business —Boeing has been forced to halt deliveries of the 787 Dreamliner once again, just months after it resumed deliveries to customers following a year-long halt. “We notified the FAA and have paused 787 deliveries while we complete the required analysis and documentation.”“Deliveries will not resume until the FAA is satisfied that the issue has been addressed,” said the agency. Boeing continued to build the 787 even while it was prevented from making deliveries in late 2021 and much of 2022. It was able to deliver much of that backlog once it was given clearance to resume deliveries, as it delivered 34 Dreamliners between August of last year and January of this year. Boeing plans to maintain assembly of the planes once again during this current delivery halt.
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